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CLASS CONCIERGE

At Class Concierge, we're committed to making life easier for you and your clients. Our world-class concierge service is designed to meet all your needs, whether professional or personal.

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What we offer

Personalised Professional Assistance

Offer your customers an exceptional experience by outsourcing your concierge service through our Class Concierge agents. We are here to manage their requests with professionalism and dedication.

Complete Personal Services

From restaurant reservations to wellness treatments, we cover every aspect of your daily life. Book a nanny, plan a romantic dinner, or make sure you get the best cinema tickets - all this and more, with Class Concierge.

Exclusive Travel Assistance

Let us take care of all the planning for your business trip or holiday. From flight tickets to hotel reservations, we guarantee a hassle-free travel experience.

Travel planning

Imagine one of your clients wanted an unforgettable getaway to Bali. We took care of every detail, from booking flights and accommodation to recommending local activities. Our commitment to excellence ensured our client's experience was hassle-free and full of lasting memories.

Travel to Bali

At Class Concierge, we are committed to creating exceptional travel experiences, and our recent planning mission for a client in Bali is a prime example of this. From the first contact, we worked closely with our client to understand their preferences and expectations. Meticulous planning began with research into the most convenient flights, followed by the selection of high-end accommodation offering a relaxing atmosphere.

Our team then put together a personalised itinerary, including suggestions for cultural activities, must-see places to visit, and recommendations for local restaurants. Every detail, from airport transfers to restaurant reservations, was taken care of, ensuring a stress-free experience for our client.

During the stay, our team was available 24/7 to respond to any unforeseen needs and ensure that every moment in Bali was memorable. Our proactive approach and dedication to excellence transformed this trip into an unforgettable adventure, illustrating our commitment to providing the highest quality concierge services.

white and blue yacht on sea under blue sky during daytime

And many other services

At Class Concierge, our range of services extends far beyond the ordinary. To simplify your daily life, we take care of practical needs such as booking restaurants, scheduling hairdressing appointments, and even finding a reliable nanny for your loved ones.

Everyday needs

Well being

Learn more

Customer feedback

Jean Perez

Class Concierge really exceeded my expectations. As a busy businesswoman, juggling professional and personal demands can be exhausting. Class Concierge has taken care of my daily needs, from booking my favourite restaurants in Paris to organising my latest business trip to New York. Their attention to detail is exceptional, and their team is always willing to go the extra mile to make sure everything is perfect. Thanks to them, I've saved precious time and can concentrate on what really matters to me. I would highly recommend their services to anyone looking for personalised and professional assistance.

Pierre Lefevre

Class Concierge has become a true partner in managing my daily life. Their team worked wonders in organising my recent family getaway to Provence. From booking picturesque villas to recommending local activities, they turned our trip into an unforgettable experience. It's this personalised attention that really sets Class Concierge apart. In addition to travel, they also made it easy to find trusted professionals for in-home services, which made my life so much easier. Thank you Class Concierge for your outstanding commitment to customer satisfaction and quality service!

Outsourcing process

1

Initial meeting with the customer

The process begins with an in-depth meeting with our customer. We sit down to understand their specific needs and clearly define the project, whether they want to outsource their concierge service (B to B) or benefit from our direct assistance (B to C). This step is crucial to establishing a solid foundation and tailoring our services to each customer's unique expectations.

2

Meet Our Team

After identifying the client's needs, our team meets to develop a bespoke strategy. Each member brings his or her own expertise, whether in managing business services or planning personal experiences. We strive to understand every nuance of the project and design innovative, tailored solutions. This phase of internal collaboration ensures a holistic and effective approach to meeting the customer's expectations.

3

Implementing Customer Support

The final stage of our process is to implement the support defined at the initial meeting. Whether it's outsourced management for corporate clients or direct support for individual clients, we are committed to providing an outstanding service. Our team is ready to act with agility, ensuring that every request is handled with care and professionalism. Our aim is to simplify our customers' lives by offering proactive and personalised assistance at every stage of their journey with Class Concierge.

Meet our team

TOGETHER WE CAN GO FURTHER!

Here is a small sample of our team of concierges. You'll notice that each of them has his or her own speciality to ensure that you receive a high-quality service. We make a point of having experts in every field.

woman wearing black scoop-neck long-sleeved shirt

Élise Fabiano

Concierge specialising in travel

a woman in a black dress sitting on a table

Clémence Renault