Backend

AI-Powered Backend Automation

Let AI handle the heavy lifting. Our intelligent backend automates the entire booking process from request to confirmation, freeing your team to focus on exceptional service.

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01

Request

Your client submits a request for any service, whether it's mobility, local, or at-home.

They fill in key details like time, location, and preferences directly from your branded platform.

Once sent, the process begins instantly. No manual action needed from your team.

Complete
02

Match

Class Concierge automatically finds the best provider through our API and AI integrations.

Mobility services connect to drivers or transport platforms, and local bookings (like restaurants or spas) are handled instantly — or through our Voice AI when no online system is available.

Every step is tracked in real time for full visibility.

Processing
03

Confirm

As soon as the booking is confirmed, your client receives an instant update via SMS, email, and their profile.

All details — time, location, provider — are shared automatically, so your team stays informed without lifting a finger.

Confirmed
04

Deliver

The service is executed as planned while Class Concierge monitors progress in the background.

Clients enjoy a seamless experience, and your team can focus on relationships, not coordination.

Delivered
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Automated Booking Engine

Every request is processed automatically — from identifying the right provider to confirming the service. No manual validation or coordination required.

API Integrations with Service Providers

Our system connects directly with trusted service APIs to ensure instant, accurate, and verified bookings. This allows Class Concierge to manage everything from taxis and restaurants to at-home services.

Real-Time Service Matching

The platform finds and books the best available option in seconds, based on each client's request and preferences. Real-time confirmation ensures no delays, no double bookings, and no lost requests.

Voice & AI Automation

Through AI-powered orchestration, requests can also be handled by voice or natural language — meaning your clients can book simply by asking. Behind the scenes, the system interprets, processes, and confirms in real time.

Let's build your white-label platform together

Join leading concierge services already automating their operations with AI. Schedule a demo and discover how Class Concierge can scale your business.

Our promise to you:

Quick Setup

3-4 weeks from kickoff to launch

Enterprise Ready

Secure, scalable infrastructure

Proven ROI

60% reduction in operational costs